K & A Hocking Holdings Pty Ltd as trustee for K & A Hocking Family Trust, ABN 42792253422 trading as Kathryn Hocking (referred to as “we”, “us” or “our”) owns the website available at members.ecourselaunchformula.com (Site) and is the provider of the e-Course Launch Formula program (e-Course).
K & A Hocking Holdings Pty Ltd operate in accordance with Australian Competition and Consumer Law.
Refunds for change of mind without taking part in the program will not be accepted.
If you work through up to the first three modules and you are not totally happy with this e-Course you can cancel your e-Course membership within 21 days of the course purchase date and receive a full refund.
You must demonstrate that you have participated in the e-Course by joining the Facebook community forum and completing all worksheets and activities from Module 1 before requesting a cancellation of your course membership and refund.
Your request for cancellation of your e-Course membership must be in writing by notifying firstname.lastname@example.org within 21 days from purchase and submitting evidence of completion of Module 1.
We will reply by email within 2 business days to inform you whether your request for cancellation and a refund has been approved. If your request is approved, an electronic refund will be issued within 7 working days from date of approval.
Refund requests after the 21 day period will not be approved under any circumstances.
For any questions or queries please contact
K & A Hocking Holdings Pty Ltd ACN 606 110 909